# AI Solutions for Hospitality & Restaurants in Malaga | Alher Tech > AI Solutions for Hospitality & Restaurants for businesses in Malaga. Reservations, food-waste tracking, kitchen cameras, multilingual guest chat. Self-hosted AI infrastructure and bilingual support. - Canonical page: https://alhertech.com/en/services/ai-for-hospitality/malaga/ - Site: Alher Tech (custom software, AI agents and SEO engineering, https://alhertech.com/) - Contact: https://alhertech.com/en/contact/ --- AI for restaurants, bars and hotels in Malaga, multilingual reservations, kitchen cameras for waste, review auto-reply. ## AI for Hospitality Benefits for Malaga Businesses - **Multilingual Reservations Bot**: Malaga's tech park (PTA) is Spain's largest, hosting over 630 companies and 20,000 workers. The city's bet on becoming Europe's 'Silicon Valley of the South' has attracted billions in investment and created massive demand for software development services. - **Kitchen Cameras for Waste**: AI cameras over the pass count plates sent out, estimate leftovers returned and flag dishes that regularly come back half-eaten, so your chef can adjust portions or recipes. - **Review Auto-Reply**: AI drafts on-brand replies to every Google, TripAdvisor and Booking review, flagging genuinely negative ones for the manager to personally handle. - **Supplier-Order Forecasting**: AI forecasts next-week demand from historical patterns, weather, events and reservation load, and drafts the supplier orders for the manager to approve. - **24/7 Phone Pickup**: A voice agent answers the phone when the host is busy, it takes reservations, answers opening hours, routes vendor calls to the manager. - **Any Language Out of the Box**: Our bilingual team ships English and Spanish content natively. Your AI agent speaks your customers' language without awkward translations. - **Night Audit & Daily Close**: Room revenue, F&B tickets, city tax and payment methods reconciled every night, with the discrepancies listed instead of hidden. - **Supplier Invoices and Cost per Occupied Room**: Supplier invoices read and matched against delivery notes, feeding a real cost per occupied room instead of a monthly guess. - **Shift Planning and Payroll Hours**: Rotas built from forecast occupancy, with clock-in data turned into payroll hours and overtime flagged before it is a surprise. - **Owner and Management Reporting**: RevPAR, cost per department and channel mix compiled into the monthly report the owner asks for, on the first, not the fifteenth. - **Kitchen Waste and Portion Control**: A camera over the pass reads what leaves and what comes back, turning plate waste and portion drift into a number the chef can act on. - **Queue and Occupancy Reading**: Entrance and dining-room cameras count people, not faces, so you know your real peaks and can staff for them instead of guessing. - **Translated for Whoever Picks It Up**: When a conversation is handed to a person, the whole thread is translated into the language your staff work in, and their replies go back out in the customer's language. Nobody on your team has to understand the language the customer wrote in. - **Your Own Chat, Not Only WhatsApp**: WhatsApp is one channel, not the plan. We build real-time chat straight into your own website or app, as we did for Boathous and ReservPark, and connect Instagram, web chat, email or the phone line to the same assistant, so the conversation lives where your customers already are. - **Fits the Tools You Already Run**: Our Spanish team is perfectly positioned to serve Malaga's international tech community, working fluently in both English and Spanish. ## How We Build Your AI for Hospitality in Malaga - **Venue Audit**: We visit your venue in Malaga, map guest touchpoints, measure current response times and identify the top waste dishes. - **Chatbot & Voice Agent**: Multilingual WhatsApp/web chat plus a voice agent on your main number, integrated with whatever reservation or PMS system you already run (via API, or a lightweight custom one we build for you). - **Kitchen Camera Install**: One or two cameras over the pass, wired to a local Jetson edge device, with no cloud video upload. - **Waste & Portion Training**: We train the model on the specific dishes on your menu so it recognises and measures them accurately. - **Review Reply Template**: We set the tone guide, the signature, the scenarios that auto-reply and those that escalate. - **Weekly Ops Dashboard**: Reservations captured, waste per dish, review sentiment, supplier forecast, one view for the owner. ## AI Technologies We Use From self-hosted open-source models to cloud APIs, we choose the right tool for each ai for hospitality use case. ## Related services Neighbouring problems we also solve, in case the one that brought you here is not the first to tackle. - [AI Voice Agents](https://alhertech.com/en/services/ai-voice-agent/) - [AI for Travel](https://alhertech.com/en/services/ai-for-travel/) - [Booking Platform Development](https://alhertech.com/en/solutions/booking-platform-development/) - [All our services](https://alhertech.com/en/services/): The full catalogue, from web and mobile to AI, data and maintenance. ## AI for Hospitality in Malaga: FAQ ### How accurate is the food-waste tracking? With one camera over the pass and 2-3 weeks of training on your menu, we reach ~92% accuracy on per-dish waste estimation. It's a better data source than the spreadsheet you're filling in by hand right now. ### What if the chatbot misunderstands a reservation? Every reservation gets a confirmation message that the guest has to accept. If the guest says "no, I actually wanted...", the AI corrects or escalates to your team. Error rate is <1% in production. ### Do the cameras track individual customers? No. The kitchen camera only looks at plates and trays on the pass. No face recognition, no customer tracking. It's about food, not people. ### Do you work with my existing reservations or PMS system? Yes, whatever reservations platform or PMS you already use (Booking being the obvious one for hotels). If it has an API we integrate directly; if it doesn't, we build a lightweight custom layer on your cloud that's yours. We never force you onto a new SaaS. ### How much does it cost? A chatbot alone, a chatbot plus a kitchen camera with its hardware, and a multi-venue hotel rollout are three different sizes. We always visit before quoting, and you get the number for your venue in writing afterwards. ### Do you work with Malaga businesses remotely? We work with companies across Malaga's tech ecosystem, from the PTA technology park to the growing startup scene in Soho and the digital businesses along the Costa del Sol.