# AI Solutions for Logistics & Supply Chain | Alher Tech > Order dispatch, invoice reconciliation, route optimisation, dock cameras. Self-hosted AI infrastructure and bilingual support. - Canonical page: https://alhertech.com/en/services/ai-for-logistics/ - Site: Alher Tech (custom software, AI agents and SEO engineering, https://alhertech.com/) - Contact: https://alhertech.com/en/contact/ --- AI for logistics, transport and supply chain, order dispatch, invoice reconciliation, route batching, dock cameras and customs OCR. ## What AI for Logistics Can Do for Your Business - **Order Dispatch Automation**: We ship AI pipelines that read every incoming order (EDI, email, PDF, portal) and route it to the right warehouse with the best carrier; reconcile supplier invoices against POs automatically; watch dock cameras for misplaced pallets and SKU mismatches; and extract data from customs and CMR documents into your TMS. - **Invoice Reconciliation**: Supplier invoices auto-matched against POs and delivery notes. Mismatches flagged with exact line-item diffs. - **Dock-Camera Incident Detection**: AI watches the dock for mis-loaded pallets, damaged goods, forklift near-misses and people in restricted zones. - **Route Batching & Optimisation**: AI groups deliveries intelligently by geography, SLA and vehicle capacity, and re-optimises live when traffic or cancellations hit. - **Customs & CMR Data Extraction**: Customs docs, CMRs, DUAs. AI reads the PDFs and writes structured data straight into your TMS. - **Driver and Customer Chat in Any Language**: Our bilingual team ships English and Spanish content natively. Your AI agent speaks your customers' language without awkward translations. - **Freight Invoice Audit**: Carrier invoices checked line by line against the agreed rate card, so overcharges and duplicated surcharges surface before you pay them. - **Proof of Delivery to Invoicing**: Signed delivery notes photographed on the dock become billable lines the same day, closing the gap between delivering and charging. - **Driver Hours and Compliance**: Tachograph data read automatically, driving-time breaches flagged the same day and payroll variables prepared per driver. - **Cost per Route and per Client**: Fuel, tolls, driver hours and returns assigned per route, showing which clients and lanes actually leave money. - **Dock Damage and Load Verification**: Cameras record pallet condition and count at loading, so damage claims and short deliveries are settled with footage, not with argument. - **Safety in the Warehouse**: Forklift speed, blocked fire exits, missing high-vis and people in machine zones flagged the moment they happen, not in the monthly audit. - **Translated for Whoever Picks It Up**: When a conversation is handed to a person, the whole thread is translated into the language your staff work in, and their replies go back out in the customer's language. Nobody on your team has to understand the language the customer wrote in. - **Your Own Chat, Not Only WhatsApp**: WhatsApp is one channel, not the plan. We build real-time chat straight into your own website or app, as we did for Boathous and ReservPark, and connect Instagram, web chat, email or the phone line to the same assistant, so the conversation lives where your customers already are. - **Fits the Tools You Already Run**: We plug into the software you already work with instead of asking you to migrate, your booking system, your ERP, your accounting, your spreadsheets if that is what you have. And when the piece you need does not exist in any product on the market, we build it to measure, because that is what we do the rest of the week. - **Prevention in the Warehouse**: Our bilingual team ships English and Spanish content natively. Your AI agent speaks your customers' language without awkward translations. ## How We Build Your AI for Logistics - **Flow Audit**: We shadow dispatch, invoice and customs flows in your your business operation and rank automation by ROI. - **TMS / ERP Integration**: SAP, Oracle TMS, Odoo, custom. We wire the AI pipelines into the system of record. - **Carrier & Warehouse Rules**: We encode your SLA, carrier cost tables, warehouse capacity and service rules. - **Camera Edge Deployment**: Jetson Orin at the dock with models tuned to your packaging and pallet standards. - **Parallel Run**: AI runs alongside the human team for 2 weeks and we compare decisions. Cut-over only when >99% match. - **Live Ops & Tuning**: Dashboards for dispatch errors, reconciliation rate, camera events, route cost, reviewed weekly. ## AI Technologies We Use From self-hosted open-source models to cloud APIs, we choose the right tool for each ai for logistics use case. ## Related services Neighbouring problems we also solve, in case the one that brought you here is not the first to tackle. - [Computer Vision](https://alhertech.com/en/services/ai-computer-vision/) - [AI Task Automation](https://alhertech.com/en/services/ai-task-automation/) - [Custom ERP Development](https://alhertech.com/en/solutions/custom-erp-development/) - [All our services](https://alhertech.com/en/services/): The full catalogue, from web and mobile to AI, data and maintenance. ## AI for Logistics: FAQ ### Do you integrate with my TMS/ERP? SAP, Oracle TMS, Blue Yonder, Odoo, Icg, Microsoft Dynamics and custom stacks. We push data through official APIs or EDI. If nothing is available, we do robotic UI automation against the current system. ### How good is the route optimisation vs. OR-Tools? We actually combine classical OR solvers (OR-Tools, Jsprit) with an LLM layer for soft constraints (driver preferences, customer quirks). Solver does the maths, AI does the judgment. ### Can AI handle EDI messages? Yes. For clean EDI we use deterministic parsers. For broken, non-standard or PDF-scanned orders the LLM fills the gap and writes structured output. ### What about camera privacy for drivers? We focus cameras on pallets, trucks and load zones, not on driver faces. No face recognition, no individual tracking. We provide proper signage and DPIA support. ### How much does it cost? A dispatch and reconciliation pipeline is a much smaller build than a full deployment with dock cameras and multi-warehouse routing, so the number follows your scope. Payback is typically within 6 months above 3,000 orders a month, and we run that calculation with you for free. ### Do you work with businesses across Spain and internationally remotely? Yes. We work fully remotely with clients across Spain, Europe, the US and LATAM. We run video calls, live demos and collaborative documentation for every milestone, and we're available in your time zone.