# Custom AI assistants for business | Alher Tech

> We build custom AI assistants that help your customers with your real data, at any hour, and hand you whatever they cannot solve.

- Canonical page: https://alhertech.com/en/solutions/ai-assistants/
- Site: Alher Tech (custom software, websites and apps, ERP and CRM, AI agents and AI consulting, technology consulting and software maintenance, https://alhertech.com/)
- Contact: https://alhertech.com/en/contact/

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# AI assistants.

So every customer gets an answer at any hour.

## An assistant that answers with your real data.

It is an assistant that answers your customers on your website or app, using what you really have, such as your prices, your calendar and your terms. It checks them before it answers. And when it does not know something or should not answer, it hands it over to you.

We already built this for Boathous, where the AI answers in the chat for the boat owner with the real calendar and price, and an assistant helps find a boat. It does not negotiate or send offers. That is left to the owner. Anything else your company needs, we build for you, and we tell you up front what is new.

## The challenge.

A customer asks outside office hours, nobody answers, and the next morning they have already bought somewhere else. And during the day, your team spends hours answering the same questions about prices, availability and opening hours, instead of helping with what really needs a person.

And a badly built chatbot gets expensive. It says things that are not true, wears customers out, and nobody notices. That is why it is worth checking first what it can answer well and what it cannot, and if it does not pay off for you, we will tell you.

## What we do.

An AI assistant has to do three things to be worth it. Give real answers, using your data. Know when to hand the customer over to you. And let you see what it says, so you can correct it.

We build all three to measure and at the same time, on your website or in iPhone and Android apps, with your brand and your rules, and with the timeline and the price in writing before we start.

### Answering well.

- It checks your calendar and prices before answering.
- It answers on your website or app, at any hour.
- It helps customers find what they are looking for.
- It does not negotiate or make offers unless you want it to.
- It hides phone numbers and emails in the chat if needed.

### Handing over.

- It hands you what it cannot solve.
- It lets you know when a customer needs you.
- You get the full conversation, with nothing to repeat.
- You decide what it can talk about and what it cannot.
- And when it hands things over to you.

### Showing its work.

- You can read every conversation.
- You correct what it gets wrong.
- You see what your customers ask most.
- The customer is told they are talking to an AI.
- Your data stays where you say.

## Our work.

### [Boathous.](https://www.boathous.com/)

Peer-to-peer boat rentals, with an AI assistant that answers for the owner.

## Frequently asked questions.

### Have you built AI assistants before?

Yes, for Boathous. It answers in the chat for the owner, with the real calendar and price, and helps find a boat. Anything beyond that would be new, and we tell you before we start.

### Does it work on WhatsApp?

It depends on what WhatsApp allows in each case, and we check that before we promise it to you.

### What if it gets something wrong?

It can happen. That is why we set limits on what it can and cannot talk about. You read what it says, and a person decides on anything that matters.

### And my customers' data?

We plan for it from the start, including what the assistant sees, where it is kept and for how long. If you prefer, it can run on your own servers. The final say on legal matters belongs to your legal adviser.

### How much does it cost?

It depends on what you need. After a first call, which is free, we tell you in writing how much it costs before we start.

### How long does it take?

It depends on the scope. We give you the timeline in writing before we start.

### Is the software mine?

Yes. The software, its code and your data are yours.

## Let's talk.

Tell us what you need and one of the partners who write the code gets back to you.

[Schedule a call](https://alhertech.com/en/book-a-call/)

[francisco.herran@alhertech.com](mailto:francisco.herran@alhertech.com)