Custom AI Chatbot Development
AI chatbots trained on your business, on WhatsApp, web or email. They qualify leads, answer FAQs and book appointments 24/7.
What AI Chatbot Can Do for Your Business
- Trained on Your Business: 80% of customer questions are repetitive and perfectly handled by a well-trained AI. We take the 20 highest-volume conversations in your business and build a chatbot that answers them with your exact voice, pulling live data from your CRM, inventory or database.
- Works Where Your Customers Already Are: Deploy on WhatsApp Business, web chat, Instagram DMs, email or Telegram, one brain across all channels, remembering context per user.
- Qualifies Leads Automatically: The chatbot asks the right discovery questions, scores leads, collects documents and only forwards warm prospects to your sales team, saving hours every day.
- Integrates Where You Need It: We prefer to build the connected pipeline in custom code on your cloud, but if you already run a CRM, booking tool or payment gateway with an API, we wire into it, never locked into a rented SaaS.
- Privacy-First Self-Hosted Option: For regulated industries we deploy local LLMs (Qwen, Llama, Mistral) on your GPU infrastructure. No customer data ever leaves your servers.
- Any Language, by Default: Our bilingual team ships English and Spanish content natively. Your AI agent speaks your customers' language without awkward translations.
- Translated for Whoever Picks It Up: When a conversation is handed to a person, the whole thread is translated into the language your staff work in, and their replies go back out in the customer's language. Nobody on your team has to understand the language the customer wrote in.
- Your Own Chat, Not Only WhatsApp: WhatsApp is one channel, not the plan. We build real-time chat straight into your own website or app, as we did for Boathous and ReservPark, and connect Instagram, web chat, email or the phone line to the same assistant, so the conversation lives where your customers already are.
- Fits the Tools You Already Run: Our bilingual team ships English and Spanish content natively. Your AI agent speaks your customers' language without awkward translations.
How We Build Your AI Chatbot
- Conversation Audit: We review the actual messages your team handles today in your business (emails, WhatsApp chats, tickets) and identify the top 20 repetitive flows.
- Knowledge Base & Tone: We convert your docs, FAQs, PDFs and scripts into a retrieval-augmented knowledge base so the chatbot quotes your exact answers.
- Prompt & Guardrails: We write the system prompt, set hard rules (e.g. "never give legal advice"), and configure escalation triggers to humans.
- Integrations: We wire it to your CRM, booking tool, payment processor and internal APIs, the chatbot does, not just answers.
- Red-Team & UAT: We stress-test with edge cases and adversarial prompts, then your team validates real conversations before go-live.
- Launch & Continuous Tuning: We monitor every conversation, refine the prompt weekly, and add new skills as your business evolves.
AI Technologies We Use
From self-hosted open-source models to cloud APIs, we choose the right tool for each ai chatbot use case.
Related services
Neighbouring problems we also solve, in case the one that brought you here is not the first to tackle.
AI Chatbot: FAQ
Can the chatbot be trained on my specific business?
Yes, that's the whole point. We upload your FAQs, product specs, contracts, services, pricing, tone guide and any other documentation. The chatbot then answers strictly from your sources, so it won't invent information or speak for a competitor.
What channels can it work on?
WhatsApp Business API, web widget, Instagram/Facebook Messenger, email (auto-reply), Telegram, SMS, voice over phone, or an in-app SDK. Same brain, unified context per user across channels.
Can the chatbot book appointments or take payments?
Yes. We build the booking layer in code on your cloud (Google Calendar for the calendar fabric, Stripe / Redsys for payments), with no dependency on third-party booking SaaS. The chatbot handles the full flow end-to-end.
How much does it cost?
A single-channel bot with one job and a multi-channel bot with deep CRM integration and an AI model hosted on your own server are different projects, so we quote yours instead of publishing a range. The discovery call with one of our engineers is free and ends with a written number.
Is my customer data safe?
For sensitive sectors we deploy an AI model hosted on your own server (Qwen, Llama, Mistral) on a dedicated GPU server so no conversation ever leaves your infrastructure. For non-sensitive use cases we use OpenAI/Anthropic with zero-retention contracts.
Do you work with businesses across Spain and internationally remotely?
Yes. We work fully remotely with clients across Spain, Europe, the US and LATAM. We run video calls, live demos and collaborative documentation for every milestone, and we're available in your time zone.