AI Solutions for Hospitality & Restaurants
AI for restaurants, bars and hotels, multilingual reservations, kitchen cameras that track waste, voice agent on the main line and review auto-reply.
What AI for Hospitality Can Do for Your Business
- Multilingual Reservations Bot: A typical deployment. A multilingual WhatsApp bot that handles reservations and guest questions 24/7 (in whatever language each guest speaks), kitchen cameras that estimate food waste per dish and per shift, an auto-reply system for Google and TripAdvisor reviews, and a weekly dashboard that compares menu performance vs. waste. Reviews go up, waste goes down, no extra headcount.
- Kitchen Cameras for Waste: AI cameras over the pass count plates sent out, estimate leftovers returned and flag dishes that regularly come back half-eaten, so your chef can adjust portions or recipes.
- Review Auto-Reply: AI drafts on-brand replies to every Google, TripAdvisor and Booking review, flagging genuinely negative ones for the manager to personally handle.
- Supplier-Order Forecasting: AI forecasts next-week demand from historical patterns, weather, events and reservation load, and drafts the supplier orders for the manager to approve.
- 24/7 Phone Pickup: A voice agent answers the phone when the host is busy, it takes reservations, answers opening hours, routes vendor calls to the manager.
- Any Language Out of the Box: Our bilingual team ships English and Spanish content natively. Your AI agent speaks your customers' language without awkward translations.
- Night Audit & Daily Close: Room revenue, F&B tickets, city tax and payment methods reconciled every night, with the discrepancies listed instead of hidden.
- Supplier Invoices and Cost per Occupied Room: Supplier invoices read and matched against delivery notes, feeding a real cost per occupied room instead of a monthly guess.
- Shift Planning and Payroll Hours: Rotas built from forecast occupancy, with clock-in data turned into payroll hours and overtime flagged before it is a surprise.
- Owner and Management Reporting: RevPAR, cost per department and channel mix compiled into the monthly report the owner asks for, on the first, not the fifteenth.
- Kitchen Waste and Portion Control: A camera over the pass reads what leaves and what comes back, turning plate waste and portion drift into a number the chef can act on.
- Queue and Occupancy Reading: Entrance and dining-room cameras count people, not faces, so you know your real peaks and can staff for them instead of guessing.
- Translated for Whoever Picks It Up: When a conversation is handed to a person, the whole thread is translated into the language your staff work in, and their replies go back out in the customer's language. Nobody on your team has to understand the language the customer wrote in.
- Your Own Chat, Not Only WhatsApp: WhatsApp is one channel, not the plan. We build real-time chat straight into your own website or app, as we did for Boathous and ReservPark, and connect Instagram, web chat, email or the phone line to the same assistant, so the conversation lives where your customers already are.
- Fits the Tools You Already Run: Our bilingual team ships English and Spanish content natively. Your AI agent speaks your customers' language without awkward translations.
How We Build Your AI for Hospitality
- Venue Audit: We visit your venue in your business, map guest touchpoints, measure current response times and identify the top waste dishes.
- Chatbot & Voice Agent: Multilingual WhatsApp/web chat plus a voice agent on your main number, integrated with whatever reservation or PMS system you already run (via API, or a lightweight custom one we build for you).
- Kitchen Camera Install: One or two cameras over the pass, wired to a local Jetson edge device, with no cloud video upload.
- Waste & Portion Training: We train the model on the specific dishes on your menu so it recognises and measures them accurately.
- Review Reply Template: We set the tone guide, the signature, the scenarios that auto-reply and those that escalate.
- Weekly Ops Dashboard: Reservations captured, waste per dish, review sentiment, supplier forecast, one view for the owner.
AI Technologies We Use
From self-hosted open-source models to cloud APIs, we choose the right tool for each ai for hospitality use case.
Related services
Neighbouring problems we also solve, in case the one that brought you here is not the first to tackle.
AI for Hospitality: FAQ
How accurate is the food-waste tracking?
With one camera over the pass and 2-3 weeks of training on your menu, we reach ~92% accuracy on per-dish waste estimation. It's a better data source than the spreadsheet you're filling in by hand right now.
What if the chatbot misunderstands a reservation?
Every reservation gets a confirmation message that the guest has to accept. If the guest says "no, I actually wanted...", the AI corrects or escalates to your team. Error rate is <1% in production.
Do the cameras track individual customers?
No. The kitchen camera only looks at plates and trays on the pass. No face recognition, no customer tracking. It's about food, not people.
Do you work with my existing reservations or PMS system?
Yes, whatever reservations platform or PMS you already use (Booking being the obvious one for hotels). If it has an API we integrate directly; if it doesn't, we build a lightweight custom layer on your cloud that's yours. We never force you onto a new SaaS.
How much does it cost?
A chatbot alone, a chatbot plus a kitchen camera with its hardware, and a multi-venue hotel rollout are three different sizes. We always visit before quoting, and you get the number for your venue in writing afterwards.
Do you work with businesses across Spain and internationally remotely?
Yes. We work fully remotely with clients across Spain, Europe, the US and LATAM. We run video calls, live demos and collaborative documentation for every milestone, and we're available in your time zone.